Silverpop’s Loren McDonald Shares Email Marketing Trends

| MCM staff

What are the latest trends in email marketing? Multichannel Merchant editor-in-chief Melissa Dowling and senior writer Tim Parry sat down with Silverpop vice president-industry relations Loren McDonald at the Shop.org 2011 Annual Summit to find out what’s changing in email marketing, and why retailers should adapt to better connect with customers in that channel. Here are three videos Dowling shot of McDonald at the show.

Marketers and Lobbyists Weigh In on USPS Crisis

| MCM staff

What does a potential USPS shutdown mean for multichannel merchants that rely on the catalog channel? Multichannel Merchant senior writers Tim Parry and Jim Tierney went to the NEMOA Fall Conference in Quincy, MA on Sept. 21 and asked that question to five retail industry leaders.

Supercharge your URLs for SEO

| Stephan Spencer

When optimizing URLs for high rankings, many websites pay little attention to optimizing the URL for maximum clickthrough. Yet the URL undeniably affects searcher clickthrough rates in the search engine results pages. MarketingSherpa demonstrates this in its eyetracking study published in its Search Marketing Benchmark Guide in recent years.