Orchard Brands to Close MA Warehouse; Move Jobs to Blair Facility
Multititle mailer Orchard Brands plans to move 75 to 100 jobs from its Beverly, MA-based distribution center to its Blair Corp. unit’s fulfillment facility located in Irvine, PA
Marketing
Survey: Call Centers Now Profit Centers
Call centers are now seen as revenue generators rather than a place for people to answer customer questions or execute transaction requests
Postal Rates: AMA Objects to PRC Ruling on CPI
The Affordable Mail Alliance objects to a Dec. 10 ruling by the Postal Regulatory Commission that allows the U.S. Postal Service to bank a negative CPI (Consumer Price Index) instead of using it to lower the subsequent CPI rate adjustment cap.
Orchard Brands Lays Off 33
Due to ongoing integration of women’s apparel catalogers Willow Ridge and Bedford Fair Lifestyles, 33 people were laid off on Nov. 16, according to Orchard Brands spokesperson Denise Deschenes
2011 Multichannel Merchant Awards Entry Rules
Here are the official rules for the 2011 MCM Awards
Sexy Sells Halloween Costumes
MELISSA DOWLING: Given that Halloween costumes these days are way more sexy than scary, it was only a matter of time before lingerie merchants got in
2010: The Year in Multichannel
WHAT WERE THE BIG INDUSTRY STORIES for 2010? It’s always hard to reduce a year to a few concise bullet points especially when you cover as many topics
Forecasting critical changes in the carrier market
What can shippers expect from the parcel carriers in 2011 and beyond? Many signs point to higher pricing for shippers, however, shippers can also expect
Email 2011: The Pros Prognosticate
JORDAN COHEN is vice president, business development at digital advertising firm Pontiflex. The top email service providers will ditch the ESP moniker