M&A Was MIA in 2010

| Jim Tierney

MULTICHANNEL MERGERS AND ACQUISITIONS ACTIVITY PROGRESSED from pretty dead in 2009, to missing in action in 2010. Just five deals in the catalog segment

12 Creative tips for 2011

| MCM staff

Going into a new year is always a good time to review what you’re doing and where you could improve. The past few years have been so challenging (and

Losing My Taste for Harry & David

| MCM staff

SHERRY CHIGER: When the holiday season rolled around, you could always count on receiving a Harry & David catalog featuring a luscious close-up of a fruit

Will J. Crew Get a Better Offer?

| Jim Tierney

Although TPG Group and Leonard Green & Partners have agreed to acquire J. Crew Group for nearly $3 billion, some believe the apparel cataloger/merchant may get a better offer.

J. Crew Sold, Unhappy Shareholders Launch Investigations

| Tim Parry

Apparel cataloger/merchant J. Crew Group announced today that it will be acquired by funds affiliated with TPG Capital and Leonard Green & Partners for $43.50 per share in cash, or a total of nearly $3 billion. Shortly after the company announced the deal, several law firms issued statements indicating they are investigating the deal on behalf of J. Crew’s shareholders.

Study Shows Mcommerce Customer Experience Needs Improvement

| Tim Parry

More merchants are getting their feet wet with mcommerce, but how well are they doing with the channel? The E-tailing Group’s First Annual Mobile Commerce Mystery Shopping Study, conducted in the third quarter, shows that merchants are doing some things right with mobile