Crutchfield.com Simplifies Online Shopping

| Tim Parry

Computers and electronics merchant Crutchfield takes highly technical, potentially confusing merchandise and presents it on its Website in a way that makes it easy for the average consumer to understand and purchase. That’s why it was awarded a Silver in the 2010 MCM Awards Computer and High-Tech Equipment and Software category.

Salesmanship triumphs

| Herschell Gordon Lewis

Looking over some of this year’s winners of the Multichannel Merchant Awards, I was seeking a common denominator. My conclusion is on the loose-fitting

How to Design E-mail

| Sherry Chiger

Pretty is as pretty does: In e-mail marketing, that means messages where the creative works to improve response rather than being attractive solely for

Website of the Year

| Tim Parry

Is the Musician’s Friend site as loud as a garage band jamming to a Metallica tune, or as mellow as the lounge act strumming a Jason Mraz hit? It’s a little bit of both

M&A Activity Grinds to a Halt

| Jim Tierney

Just Three Catalog-Related Deals were reported in the second quarter a far cry from the 10 we reported in the second quarter last year. While the quarter