Tales from the front

| MCM staff

PLEASE SOBER UP BEFORE SIGNING HERE A Multichannel Merchant staffer recently placed an order with wine seller Geerlings & Wade. About three business days

Taking an ax to paper costs

| MCM staff

If you’re struggling to find ways to cut costs, don’t overlook the paper on which your catalog is printed. After all, paper may be the most expensive

Seriously Bad Second Quarter

| Jim Tierney

JUST WHEN YOU THINK THINGS CAN’T GET ANY WORSE, they do. The second quarter was even more dismal than the first for the business-to-business and computer

Scary Christmas

| MCM staff

Typically By September merchants are getting frantic about being prepared for the all-important holiday season. Did we order enough inventory? Too much?

Shore up your site search

| Ken Magill

Imagine a shopper walking into a men’s apparel store looking for a black suit. Then imagine a clerk telling him the shop doesn’t carry black suits and