Harry & David’s winning ways

| Jim Tierney

What Makes an Award Winning Catalog? Neal Schuler, senior vice president for Harry & David, took attendees inside the food gifts mailer’s bag of tricks

Order Management Systems Spotlight

| MCM staff

Systems expert Ernie Schell knows order management systems. Schell has once again put together his order management software roundup for Multichannel Merchant

10 Tips for Recession-era Success

| Tim Parry

So how can a multichannel retailer survive the recession? Ken Lane, president of consultancy group Hathaway and Lane, offered up 10 marketing tips for tight times in his May 4 ACCM session in New Orleans.

1Q Sales Slip At Schein

| MCM staff

Medical, dental, and veterinary products supplier Henry Schein reported a 2.2% decrease in first-quarter sales, while first-quarter net income rose 8.4%, to $59.3 million, up from $54.7 million in the same period last year.