A faint fourth quarter

| Jim Tierney

For many of the nine publicly traded business-to-consumer merchants tracked by Multichannel Merchant, 2007 went out with a whimper. Four of the nine companies

Marketing Pulse

| Melissa Dowling

When it comes to market research, multichannel retailers tend to be do-it-yourselfers: Sixty-five percent of the companies surveyed by Multichannel Merchant

Time for a Redesign?

| KEVIN KOTOWSKI

When should you consider redesigning your catalog? The snap answer is when sales drop off dramatically. The smarter answer, of course, is before sales

Sale or sink for Red Envelope

| Tim Parry

Red Envelope warned in February that it had only enough money to operate the business through June. But at press time it was looking like the gifts cataloger

Mind your Business

| MCM staff

Granted, it’s not the sexiest product line. But Klein Tools has in 150 years built a solid business selling pliers, screwdrivers and other tools used