Are You A Hybrid? Check Your Database

| MCM staff

Think you know who you’re selling to? Check out your customer database. You may sell a consumer product, but may have a lot of business buyers. Find out if you’re a hybrid seller, and how you can adapt your contact strategies.

Fall Circ, Post-Postal Rate Hike

| Mark Del Franco

The May postal rate hike, coupled with an increase in paper costs, affected no two catalogers the same way. However, it did cause many to trim fall circulation numbers. Click here for first-hand stories from computer cataloger Computer Gear and automorive book Griot’s Garage.

Customer experience at its best

| MCM staff

We’ve discussed the customer experience and its relation to the brand, the creative platform, the marketing plan, and the merchandise concept throughout the year. Now let’s look at building a sound channel-centric customer experience.

Print, Production, & Paper

| Jim Tierney

Multichannel Merchant’s exclusive 2007 Benchmark Survey on Print, Production, & Paper finds that catalogers have further embraced digital workflows, digital photography, and digital proofing.

KooKoo for kids’s stuff

| Tim Parry

Some merchants may be reporting a slow start to the season, but children’s home decor and apparel merchant KooKoo Bear Kids is up 35% this fall, and is already ahead of its 2007 sales goals.

WMS WATCH

| Ernie Schell

Your distribution center needs to be able to control inventory movements, from receiving and put-away to picking and packing, as well as the management

More postal pain?

| Jim Tierney

The U.S. Postal Service wants to raise rates again, and nobody knows how the agency will go about the increase. Some fear the USPS may try to go for one last big hike under the old rules.

Mixed apparel: a gender bender

| Mark Del Franco

Not quite sure what mixed gender means? The term describes merchants who sell apparel for both men and women, everything from sportswear to business apparel.