Keep an eye on the experience

| Larry Becker

Smart marketers understand that long-term success depends on treating customers to a great experience, one that’s seamless across channels. What’s the best way to do that? This month we’ll look at why you need to go beyond order conversion when you track success, and how aligning your Web and print channels can improve the experience you offer your own customers.

New dogs learn old tricks

| Ken Magill

One of the most telling examples of how far e-commerce has evolved in the past decade happened this summer at the eTail 2007 conference in Washington.

22nd Annual MCM Awards Finalists

| MCM staff

PRINT CHANNEL FINALISTS Business Specialty Products Diamondback Tactical, Volume 6; Labelmaster, 2006 General Catalog Children’s Products Informal Education Products, Museum Tour Catalog, 2006 Annual Catalog; Patagonia, Patagonia Kids’, Winter 2006 …