Financial Update: Ending ’06 with a Bang
For the large majority of the publicly traded business-to-business merchants tracked by Multichannel Merchant, 2006 ended on a high note, with solid fourth-quarter
Marketing
Small-Merchant Solutions: Nine Tips for Using the Merge/Purge
Contacting customers with a direct mail piece, such as a catalog, requires data processing. Data processing can be as simple as 1) deciding that you want
Catalog Tracker: Sharp Drop in January Mail
Last year January set the tone for overall year-over-year catalog volume. Catalog Tracker, a service of Greenwich, CT-based marketing services firm Direct
BabyUniverse Merging with eToys Direct
BabyUniverse, an online marketer of baby and maternity products, will merge with eToys Direct. The combined company’s brands will include Posh Tots, which
Softening the Blow
No matter how much you read about the expected postal rate changes, if you’re like most other mailers you’re still seeking the answer to one question:
Resource Guide: Business Intelligence Solutions
To gain a better understanding of the true performance of their sales and operations, more merchants are implementing business intelligence (BI) solutions.
Q&A with J. Jill’s Kathie Lynch: Clothes Calls in Store
Kathie Lynch is the vice president of fulfillment for women’s apparel brand J. Jill, which was acquired by The Talbots in February 2006. Her group is
Coldwater, Orvis Name New Presidents
Cataloger/retailers Coldwater Creek and the Orvis Co. have both promoted insiders to the position of president
Report: NBTY for Sale
Manufacturer/marketer NBTY, the parent company of the Puritan’s Pride nutritional supplements catalog, has hired Bear, Stearns & Co. and Bank of America Corp. to advise it on a possible sale, according to reports.
First Things First: Unify the Service Desktop, Then Implement a Universal-Agent Program
There is not yet a standard definition for a contact center