Mind Games
No one is talking about the New Economy these days. If you had to choose one word to describe the mood of retailers as they face the new year, would be
Marketing
Fit to be Tied
These days, everyone’s looking to be in bondage with a marvelous business partner, that is. And where better to look for the ties that bind than your
Pottery Barn
It all began with the Peruvian stirrup-spouted pot. When I first spotted this 2,000-year-old beauty at the Dallas Museum of Art, I was stunned by its
GOLDEN RETRIEVER
If you’re still chasing CRM, ERP, SCM, VIM, TIM, and what have you, you’re barking up the wrong tree. None of these much-heralded applications have had
Once Upon a Time
This column, my last on systems for Operations & Fulfillment, is about transitions. In the months to come, I’ll be writing on applications, but I want
New Web Catalogs
Airgas B2B To give customers another channel for ordering product and communicating with the company, Radnor, PA-based Airgas launched Airgas B2B in September.
Reverse Gear
A company may outsource all or a portion of its operations. Typically, a firm that chooses to outsource the fulfillment portion of its business does so
People News
Sandpoint, ID-based apparel cataloger Coldwater Creek appointed Daniel Griesemer senior vice president of retail. Previously, Griesemer held upper management
Benchmark 2001: Critical Issues and Trends
Two years ago, in discussing the 1999 Benchmark Report on Critical Issues and Trends, we wrote that, having experienced several years of strong sales,
Alloy acquires 360 Youth
Teen apparel and accessories cataloger Alloy is also a growing teen media company, as its latest acquisition affirms. The New York-based company has bought