Understanding the 8 Stages of the Omnichannel Order Lifecycle
To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.
Omnichannel
Automation Making Ecommerce Order Fulfillment More Efficient
To meet increasingly demanding customer expectations, more retailers are automating ecommerce order fulfillment processes. Here’s how it’s being done.
How to Survive and Thrive in Today’s Omnichannel World
Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.
Deliv Acquires WeDeliver, Expands into Local Merchant Space
Crowdsourced same-day delivery provider Deliv has acquired Chicago-based WeDeliver, allowing it to expand into the local merchant category nationwide.
Walmart Asking Suppliers for Inventory, Warehouse Fees
Walmart is asking most U.S. suppliers for fees to cover store and warehouse use, in an effort to wring costs out of the supply chain and boost earnings.
Using Vendor Scorecards to Rate Merchandise Suppliers
To objectively evaluate the financial and service impacts of your merchandise suppliers, here are 6 points to consider to develop a vendor scorecard system.
DSW Seeing Success from Combined Store and Ecommerce Operations
DSW is expanding its omnichannel capabilities and looking to build on its 2014 cross-channel results, a year after merging store and .com operations.
Thanks for the Retargeting, Sears!
Data-driven, real-time marketing is a thing of beauty for retailers – but sometimes the technology can be too smart for its own good, as happened to Sears.
Macy’s Exec Predicts BOPS Volume Will Triple This Holiday Season
A Macy’s exec told IRCE attendees that buy online/pickup in store demand will be 3x higher during this year’s peak season than it was last December.
Dotcom Distribution CEO on Impact of DIM Weight Pricing
Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.