Neiman Marcus Rolls Out Free Shipping, Free Returns
Neiman Marcus announced its plan to offer free shipping and free returns permanently in its Neiman Marcus and Bergdorf Goodman stores and online.
Operations & Fulfillment
Macy’s to Expand Seasonal Employment in Fulfillment Centers
Macy’s Inc. will gear up for the holiday season by hiring 6,600 seasonal employees to work in its online fulfillment centers, and an additional 1,200 seasonal employees to work in the fulfillment areas of the 500 Macy’s stores that fill and ship orders directly to customers.
Google Same-day Delivery Service Expands Reach
Google announced that its Google Shopping Express, a same-day delivery service, is now available to everyone in the Bay area from San Francisco to San Jose, according to a press release.
Catalog Mailers May See 5.9% to 6.1% Postal Rate Increase
Catalog mailers may see, on average, a 5.9% postal rate increase based on price changes the U.S. Postal Service has proposed to the Postal Regulatory Commission, according to a statement emailed to Multichannel Merchant by the American Catalog Mailers Association.
TruST Outlines Potential Cost of Marketplace Fairness Act
While some merchants say the Marketplace Fairness Act could put them out of business, one industry expert shared his thoughts on what the true cost the MFA will be for retailers.
Shaky Consumer Confidence Could Affect Seasonal Hiring
Even though merchants are gearing up for the additional hiring of seasonal employees this holiday, a new report has found that “shaky” consumer confidence and an increased in efficiencies in the retail space could prevent seasonal hiring from hitting the great heights it did in 2012.
The Economic Case Against an Exigent Postage Increase
The Board of Governors of the USPS may vote this month on an exigent postage increase. See what the economic case for catalog mail needs to include.
TruST Seeks Catalog Shoppers Input on Marketplace Fairness Act
The True Simplification of Taxation, also known as TruST, is asking millions of catalog shoppers to let the House Judiciary Committee know how the passing of the Marketplace Fairness Act could affect them as shoppers.
Amazon Lockers Removed from Staples and RadioShack
After a one year test program, Amazon has decided to remove its lockers from both Staples Inc. and RadioShack Corp. Both retailers have said the delivery program either didn’t meet it’s criteria or match up with its fulfillment strategy.
Kohl’s Expects to Hire 50,000 Holiday Employees
In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, distribution center, and customer service positions.