Tell-tale Signs You Need to Rethink Your Fulfillment Center

| Bill Leber

With U.S. ecommerce sales surpassing the $200 billion mark and projections of continued double-digit growth, it is increasingly important that multichannel retailers develop a process to integrate these channels and manage fulfillment efficiently and effectively. However, many retailers are busy on the front end optimizing their websites and stores.

Ship-To-Store In An Omnichannel World

| Daniela Forte

Ship-to-store gives the consumer options. It makes life easier for those who don’t want to pay shipping and handling charges and is a big part of the ominchannel world consumers are taking part in when they are shopping.

More Merchants Monitor Social Media than Offer Live Chat

| Tim Parry

More merchants are monitoring social media in the contact center than offering live chat, according to the results of the MCM Outlook 2013 survey. According to the survey results, 46.5% of respondents are monitoring social media in the contact center, while just 21% are using live chat technology.

Tips on Going Global with Your Supply Chain

| Erin Lynch

If you are an ecommerce company who buys from suppliers internationally, you are more than likely facing pressures from the competition to delivery faster and cheaper. But if there is the slightest problem in the shipment, it can lead to major problems within your business. In order to reduce those pressures, Small Business Trends has compiled the following tips on going global with your supply chain.

Webgistix Releases Inventory Placement Products

| MCM staff

International leader in ecommerce order fulfillment Webgistix announced this week the unveiling of SmartShip for ecommerce retailers. SmartShip will help make strategic approaches to inventory placement by leveraging Webgistix’s nationwide network of fulfillment centers to offer consumers faster and more economical shipping, according to a press release.

Is Same-day Delivery Really Possible Nationwide

| Erin Lynch

It seems as though almost every major retailer is looking into making same-day delivery a reality. Amazon, eBay, and Walmart, and the U.S. Postal Service are testing the waters of the delivery service, but there is still the question if it can actually be done.

The 3 Most Important Components for Selecting a 3PL Partner

| Daniela Forte

Location, technology and scalability are the three most important components when Karmaloop selects a third-party logistics partner. Renatta Hosein-Bishop, Inbound & Merchandising Operations Manager for Karmaloop will be talking about the “Best Practices in the Search & Selection of a 3PL Partner” at the Operations Summit in April in Columbus, OH.