Quarterly Paper Update: Prices likely to rise again
The cost of catalog paper will increase in the third quarter, according to industry watchers
Operations & Fulfillment
Order Management Systems Directory 2011
2011 Order Management Systems Directory
Order Management Systems Evolve for a New Multichannel World
2011 Order Management Software Roundup
PMG: USPS Needs Congress’s Help
The United States Postal Service can’t begin to gain profitability without help from the federal mandates that hold it back, Postmaster General Patrick Donahoe told attendees at the National Catalog Forum held June 21-22 in Washington by the American Catalog Mailers Association
Disaster Planning for Your DC
You know you should have a plan in place should disaster strike your offices or distribution center, but too many companies are ill prepared. The flooding and tornados that swept parts of the country this spring should remind us all how vulnerable we are
PRC Asked To Re-examine Exigent Postal Rate Case
The U.S. Postal Service is getting some action on its petition to review the exigent rate case that the Postal Regulatory Commission rejected in September
A look at m-commerce systems
We all know that mobile commerce is shaping up to be one of the fastest growing channels or touchpoints in multichannel sales and marketing. (If you need
Low-cost residential delivery options
Consumers and carriers are squeezing catalogers and etailers. Customers today expect free shipping. Parcel carriers keep raising prices. Consider on the
Finding the right systems solution
When it’s time to replace your company’s aging order management system, you’re faced with a classic dilemma: build, buy or go with a hybrid solution.
Looking Into Domestic Outsourcing
Are you considering outsourcing your contact center? Shop around carefully, align your goals with the service provider, and don