The Software Center

| Ernie Schell

OrderMotion Teams with Channel Intelligence Software providers OrderMotion and Channel Intelligence have joined forces. OrderMotion specializes in on-demand order and customer management solutions for small and medium-sized merchants that sell direct to …

WMS WATCH

| Ernie Schell

Your distribution center needs to be able to control inventory movements, from receiving and put-away to picking and packing, as well as the management

The green monsters

| MCM staff

It’s not a great time to be a print cataloger, and I’m not even talking about postal rates and paper prices. Your business is under attack by environmental enthusiasts that want to help people get off your mailing lists.

Customer experience at its best

| MCM staff

We’ve discussed the customer experience and its relation to the brand, the creative platform, the marketing plan, and the merchandise concept throughout the year. Now let’s look at building a sound channel-centric customer experience.

Fulfilling Prophecies

| Curt Barry

You know it, we know it: These are tough times in the multichannel marketing industry on the front end and back end. And with many merchants now heading

IWLA Starts C-TPAT Compliance Program

| MCM staff

The International Warehouse Logistics Association (IWLA) recently announced a C-TPAT compliance program for third-party warehouses. The IWLA says its program is based on security best practices guidelines it has developed; the guidelines have earned endorsement of the Customs and Border Protection (CBP).

DC Locations: Why Midwest is Best

| Tod Yazdi

For most merchants, it geographically makes sense to distribute goods from a Midwest-based distribution center. The central states are quickly becoming distribution hubs for companies all across the country.

Talking Operations With A Touch of Class

| MCM staff

Rick MacDonald is facility manager for Huntingburg, IN-based home decor and cataloger Touch of Class, responsible for warehouse operations and maintenance, among other duties. MacDonald–also the son-in-law of Touch of Class president/CEO Fred Bell