Out of stocks can be a costly occurrence for retailers, as a study commissioned by IHL Group has found. In 2015, out of stocks, overstocks and returns cost retailers an estimated $1.75 trillion and out of stocks accounted for $634.1 billion in lost retail sales for the year ending in the spring. Here are three best practices to keep out of stocks from ruining your holiday season.
inVia Robotics claims to be the first to market with a “goods-to-box” system that uses a pay-as-you-pick service model to make it scalable and affordable. See how this approach has benefited ink and toner cartridge maker LD Products, one of the first users of the system.
Quick question: Which of the Big 3 U.S. parcel carriers delivers the most ecommerce packages? Surprise: It’s the United States Postal Service. So why are ecommerce merchants shifting their shipments to the USPS? Multichannel Merchant dove into this topic, and got some answers from some small- and medium-size merchants.
American Eagle Outfitters has improved performance at its omnichannel DC by pooling DTC and ecommerce inventory in an “all active” processing environment. See what benefits the company has seen in peak season and throughout the year since the facility went all-omnichannel last year.
Drop shipping can be an extremely beneficial tactic for retailers when done right because it offloads inventory risks. But it can create additional layers of complexity and challenges associated with quality and speed, among others. Here are some tips to help you make it a winner for your business.
To retain customers, drive repeat purchases, and continue to grow your business, you must provide your customers with a five star experience, every time they use your site or interact with your company. By implementing these five steps, your business will be on its way to building a loyal customer base, and driving sales.
To remain competitive and boost flagging store sales in a tough retail environment, Kohl’s is continuing to invest in omnichannel operations, executives said in a Q2 analyst call. See what else executives had to say about digital initiatives and the impact of Macy’s announced store closures.
Business Intelligence Group, LLC, of Southlake, Texas, has announced the acquisition of KFS, Inc., of Fort Worth, TX, a non-asset based logistics company.
Chubbies, a San Francisco-based lifestyle apparel brand, was looking to reduce its manual fulfillment processes and increase inventory visibility in order to drive order accuracy and customer satisfaction. See how Stitch Labs increased Chubbies’s operational efficiency and improve inventory accuracy, increasing customer satisfaction.
Online home goods seller Wayfair reported net revenue of $787 million for the second quarter, up 60% year-over-year, and $756 million in direct-to-customer sales, as it implements a shift to more insourcing of logistics, enabling faster, more efficient fulfillment.