RFID: Star Potential or Big Bomb?
RFID is the hit reality series for the warehousing industry. Everyone has been watching it to some degree
Operations & Fulfillment
Prerequisites for Leveraging Transactional E-mail
While transactional e-mail offers the highest open and clickthrough rates of any type of e-mail, Harte-Hanks in 2005 said that most companies continue to send plain-text e-mail with no branding or dynamic cross-sell offers.
Boost the Accuracy of Call Volume Predictions
The usefulness of the staff schedule created by workforce management software will rise or fall on the reliability of the predictions it makes about the expected volume of incoming work. Without the right assumptions about the workload to be handled, the software
What’s New in Portable Terminals and Scanners
Portable terminals and scanners have been used in the warehouse in some form since the 1970s. Each year we see improvements in the technology in the areas of size, performance, and battery life. Radio-frequency (RF) technology has finally matured to the point where it is both economical and highly reliable. And now, in addition to terminals and scanners, voice technology has come into the mainstream. Let
It’s All in the Approach
Being a supervisor in a fast-paced distribution center is a lot like being an airline pilot: Success is all in the approach.
Five Steps to an Optimized Customer Experience—and a Stronger Brand
Customers experience your brand in numerous ways: products, packaging, price, marketing, sales personnel. Each of these contacts or touchpoints molds the customer
The Skinny on Space Utilization
Finding room in the distribution center for product and necessary processes often ends up being a game of Tetris. Ineffectively placed pieces decrease your time to react, space starts getting tight, and placing new pieces becomes a challenge.
Four Questions to Ask a 3PL Provider
A general once said, “Amateurs talk about tactics, but professionals study logistics.” While this is no doubt true in combat, it would be fairer and more accurate to say that, in business, successful firms focus on their core mission and leave logistics to professionals. That
The State of Online Security: Not So Good
Half of all Websites are vulnerable to database attacks, according to security data collected from 27,000 ScanAlert customers for a recently published report. Forty-five percent of Websites had a serious database vulnerability
Don’t Let Others Tattle on You: Report Your Unsafe Products
Recalls of defective products are costly undertakings, especially when potential adverse publicity is considered in addition to the money actually spent on returns, repairs, or exchanges of the products.