UPS, UPS ground, UPS air

Drones, Robotics, 3D Printing Part of Major Technology Focus at UPS

| Mike O'Brien

UPS executives said they will continue to place a $1 billion bet on new technology each year, including major investments in facility automation, robotics and even drones to conduct tasks such as aircraft inspections and inventory counts. See what else the company disclosed about its strategy and operations during media day at its Atlanta headquarters.

Canada Post Strike Would Hit SMB Ecommerce Shippers

| Mike O'Brien

Smaller merchants doing business in Canada are getting product out the door and setting up contingencies in anticipation of a possible Canada Post strike. See what options are available, and what impact the work stoppage could have.

Forever 21 Shipping Firm Abandons Retailer

| Daniela Forte

Forever 21 may need to start looking for a new shipping company, as its current shipping company EZ Worldwide Express has abandoned them. Read what caused the company to abandon Forever 21 and what plans the brand has in place.

Amazon Dash Adds 50 New Buttons, Expands Categories

| Mike O'Brien

Amazon announced another expansion of its Amazon Dash Button program, adding more than 50 new brands and increasing the total to more than 150. With the program, Amazon is bringing a growing assortment of popular consumer packaged goods sold at its marketplace into the realm of simplified, push button fulfillment gratification.

Ecommerce Investments Pay Off for FedEx in Fiscal 2016

| Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.

What Shoppers Want With Good Customer Delivery

| Daniela Forte

Are you meeting the customer demands when it comes to delivery? Shoppers today want more than ever before and many retailers may be missing the mark in providing great service. Shoppers want to be rewarded for brand loyalty, they want a personalized experience, and easier experience and more. Here are some statistics that are guaranteed to help retailers create a better shopping experience for their customers.

Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon, Amazon.com

How to Win in Omnichannel Inventory Management

| Mike O'Brien

Omnichannel commerce and all its permutations are causing direct-to-customer companies to seek new solutions and approaches to inventory management in order to tame increasingly complex order and fulfillment patterns while meeting rising customer demands. In this MCM report, learn how things like distributed order management and inventory visibility solutions can help you avoid the pitfalls and cut down on overstocks, out-of-stocks and returns.

Target Corp.

How Target Leveraged Flexible Fulfillment

| Daniela Forte

Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.