Anything That Needs a Roof

| Rama Ramaswami

WAREHOUSE FOR LEASE. Offers cooking, laundry, and babysitting services. No, that ad hasn’t run (yet), but the day when it might may not be too far off.

Good Vibrations

| Rama Ramaswami

The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential

Wal-Martification

| Paul Lightfoot

RETAIL SUPPLY CHAIN EFFICIENCY has increased dramatically since the late 1990s and this, as with most other changes in retailing, is a result of the phenomenon

The Lady or the TIGER

| D. Douglas Graham

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers.

Post-War Strategies

| MCM staff

The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were,

Performance Benchmarks

| Rama Ramaswami

As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage

The Big App

| Jeff Morris

The minute she walked into my office, I knew she was trouble. Trouble, with a capital T, and that rhymes with C, and that stands for CRM. Before I even

Opinion and Response

| MCM staff

Don’t Count Us Out Just got your 20th anniversary edition of Catalog Age. Congratulations! Looking through the issue I came across a chart entitled on