Live from NCOF: Neiman Marcus Cuts Returns Costs With Service SmartLabel
Dallas based cataloger/retailer Neiman Marcus, which also mails the Horchow and Chef’s Catalog titles, has reduced its returns processing costs since
Operations & Fulfillment
Third-party Logistics Market Surges 7%, Outpaces Economy
For the eighth year in a row, growth in outsourced logistics outstripped U.S. economic growth in 2002, reports a new study from supply chain management
Gentlemen Prefer Brown
More men than women use UPS as their shipping company when they buy online. Women like UPS, FedEx, and the USPS more than men do, and are more likely
Ape in the Warehouse
PRIDE OF AMERICA (POA) supplies U.S. emblems and medal paraphernalia to customers worldwide. Labor costs associated with picking inventory were almost
Mixed Picking Methods Boost Efficiency
IN THESE LEAN ECONOMIC TIMES, nothing gets distribution execs more excited than the prospect of saving big bucks in the warehouse. This was the impetus
Power Broker
SPECIAL SERIES FORECASTING, PART 2 Shortly after Scholastic Inc. started using new workforce management software at its Missouri-based customer contact
BUYER’S REMORSE
Would you buy a conveyor at what seems like a fabulous discount? Of course you would. It’s a great deal, and the machine should work just fine, right?
DIRECT-TO-CUSTOMER FULFILLMENT SOFTWARE 2003 REVIEW
The direct-to-customer software marketplace is a mature industry whose current trends will mark its direction for the next few years. Though sales of
Global Retail Study Sounds Somber Note
What do Argentina, Hong Kong, Venezuela, and the United States have in common? According to a study from Deloitte Touche Tohmatsu/Stores titled 2003 Global
In Search of Consistent Excellence
It’s a safe bet that if you visit any trade show these days, you’ll find at least one session usually a keynote devoted to managing in turbulent times.