Help for Beleaguered Operations Managers
THE YEAR WAS 1993. Dot-commers were still in grade school, corporate greed hadn’t made international headlines, and planes were safe to fly. Yet, operations
Operations & Fulfillment
Tour de Force
Whether your taste runs to scarves based on Frank Lloyd Wright’s designs or to Peter Hewitt’s ribbon vases, chances are you’ll find just what you’re looking
Tipping Point
Technology does not have a life of its own. That seems to be the message of a new forecast from Forrester Research describing a statistical pattern that
Out of Service
If You Think Customer Service Stinks Now, Brace Yourself, cautioned the headline of a press release that landed on my desk recently. Apparently, we are
The Graveyard Shift
It’s a common verity that a magazine staff tires of a design long before the reader does. In fact, I’d hazard a guess and say most readers don’t even
Natural Solution’s Dream Schemes
ONE OF THE PERENNIAL CHALLENGES that catalog order management systems must face is how best to accommodate the dozens of parameters that each company
IT Budgets to Stay Flat This Year
THE UPCOMING YEAR will be far from stellar for IT vendors, according to an AMR Research survey on technology initiatives. One hundred respondents from
Good Move
EVERY NOW AND THEN something goes really right, as it did recently when a client of ours performed a highly successful move of its distribution operation.
Alloy buys Old Glory
Teen apparel cataloger and marketing services provider Alloy has acquired Westbrook, CT-based Old Glory Boutique Distributing, a cataloger of rock music-related
Visions of Sugarplums
Wish fulfillment? That could be what your operation desperately needs this holiday season. According to retail analyst Ken Cassar of Jupiter Media Metrix,