.Com Distribution
With 90-minute click-to-ship processing, real-time inventory reporting and unsurpassed client care, Dotcom Distribution offers fulfillment solutions that
Operations & Fulfillment
Alligator Wrestling
Warehousing and distribution are suddenly in the spotlight as critical elements of the direct commerce formula. Responsibility for distribution requires
CommercialWare, Inc.
As a leader in order management and fulfillment software, CommercialWare is redefining the direct-to-consumer market by delivering powerful solutions
CHANNEL YOUR POWER
Managing multiple fulfillment avenues calls for a flawless performance. Get the choreography right with these steps from seven successful merchantsRemember
Whine On
It’s good for the company when customers complain. All the customer service literature says so, and most managers say so too. When customers let you know
ROAD TEST
Installing new systems is like watching your worst enemy go over a cliff in your mint-condition Cadillac: “Oh yes! Oh no!” Every business looks forward
fenvessy on personnel
Productivity Improvement and Cost Reduction The overall goals of the executive in charge of fulfillment should be three-fold:- provide fast order turnaround;-
call center
Vice President Profit and loss and strategic responsibility for the success of the telemarketing operation, including:- Profit and loss responsibility
fenvessy on personnel
Writing the Job Description As in most enterprises, the success of a fulfillment operation depends, in large part, on the quality of its people at all
customer service
Customer service remains the cornerstone of direct-to-customer operations, just as it did when Stanley J. Fenvessy wrote his classic guide to fulfillment