Manifest Destiny

| MCM staff

There is an adage in business that your receptionist is your most important employee. After all, he is the most prominent personality of your company,

FedEx Announces Express Rate Hikes

| John Fischer

Effective Jan. 2, Memphis, TN-based Federal Express Corp. will charge an additional 3.5% for U.S. domestic and U.S. export Express package and freight shipments.

Delivering benchmarks

| Rama Ramaswami

We aren’t quite sure when the shipping and delivery departments left their modest lodgings in the recesses of the warehouse and entered the boardroom.

Best practices for shippers

| Peter M. Stiles

As competition for carrier resources becomes more intense, shippers that develop effective programs in collaboration with carriers are most likely to

Reducing shipping costs

| Rama Ramaswami

We live in what may be dubbed, to use a clich, the Information Age. No matter what you’re looking for, whether it’s advice on your love life or products

UPS to Buy Overnite

| John Fischer

United Parcel Service is buying Richmond, VA-based Overnite Corp for $1.25 billion. The acquisition will enable UPS to expand its ground freight services in North America

DIMensional Precision

| Barbara Arnn

It’s not just for carry-on luggage any more size and weight restrictions are getting tighter everywhere. Recent changes by major freight carriers to the

Cabin Fever

| MCM staff

THE WOOLLY SHEEP is no mammoth retailer, but from its little corner of Weed, CA, an historic lumber town (pop. 3,100) on the western slopes of Mt. Shasta,

Brand-New Bag

| Jeff Siegel

THREE YEARS AGO, Crate & Barrel executives knew they had to find a better way to pack the items they shipped to their distribution centers and to customers.