Grand illusion

| MCM staff

If Jim Graham has his way, Utility Safeguard will one day be the Amazon.com of the construction world a larger-than-life online store providing contractors

Hit the Jackpot!

| Norman Saenz Jr.

Most industries tend to focus on how to install advanced technologies rather than improving processes an oversight that greatly reduces the potential

Distribution 101

| Rama Ramaswami

Courses on the basics of distribution are rarely found in colleges these days and that’s a pity, according to John M. Hill, a world-renowned material

Does RFID fit in?

| Rama Ramaswami

Want to learn precisely where RFID will fit into your operation? We highly recommend starting with an unusual new study from Forrester Research, How RFID

RFID: Are We There Yet?

| Rama Ramaswami

As a kid, you asked Are we there yet? over and over during long trips in the family car. The parental answer was usually a vague platitude designed to

Training Day

| Karen Berman

EDITOR’S NOTE This is the second installment of a three-part series on picking technologies and strategies. Part I was published in the April 2005 issue

Back-end benchmarks

| Rama Ramaswami

Every couple of years, we find that we have to revise our for benchmarks. Order fulfillment practices change far more rapidly today than they did even

All in One

| D. Douglas Graham

Electronics Line USA is a manufacturer/marketer of high-tech security surveillance equipment and related apparatus, with offices and distribution operations

Returns Engagement

| Margery Weinstein

Catalogers know that a customer making a return isn’t happy with the product. But if you can quickly and efficiently process the return, you may be able