Tell Them What’s Wrong

| Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving

Shelf-Involved

| Peter A. Buxbaum

Is it true that as Wal-Mart goes, so go all retailers? As the largest retailer in the United States indeed, as the country’s largest corporation its influence

Golden Age of Fulfillment

| Barbara Arnn

DIRECT-TO-CUSTOMER FULFILLMENT has come a long way in the last decade. Or has it? Some of the clearest clues to the history of the industry lie in the

Send in the Clowns

| MCM staff

At turning points in our lives, we often step back and reexamine, to use a clich, who we are and all too often, the answer to that question comes as a

Take Your Pick

| Barbara Arnn

Below, vendors pick their newest and hottest products: FKI LOGISTEX REAL TIME SOLUTIONS, EMERYVILLE, CA The EASYpick Voice system features multi-functioning

Good Vibrations

| Rama Ramaswami

The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential

The Lady or the TIGER

| D. Douglas Graham

In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers.

TraceElements

| Jeff Siegel

But there may be no need to pay such close attention THE POSSIBILITIES are intriguing. Wonder where the merchandise from the factory in China is as it

DIS-connected

| MCM staff

Regardless of how organized you attempt to be, it can still feel as though your inventory moves from one black hole to another because of the difficulty