In Search of Consistent Excellence
It’s a safe bet that if you visit any trade show these days, you’ll find at least one session usually a keynote devoted to managing in turbulent times.
Inventory
BUYER’S REMORSE
Would you buy a conveyor at what seems like a fabulous discount? Of course you would. It’s a great deal, and the machine should work just fine, right?
You Can’t Keep a Good Man Down
IN THIS DEPRESSING JOB MARKET, I’ve met with numerous managers who are looking for advice, referrals, or sometimes just a pleasant conversation with someone
O+F Then and Now: Take the Simple Managerial Approach
DESPITE HIS ABUNDANT KNOWLEDGE of avant-garde technology and processes, today’s warehouse manager isn’t all that different from his predecessors. His
Two by Two
One company designs and manufactures auto parts. Two more are in the book business. A third and a fourth sell off others’ excess inventory. What they
Multitasking
Multiple personalities are no longer a bad thing, at least in retail. It’s now taken for granted that if you plan to sell products and services, you must
The House of Mirth
The more the merrier, they say, and it couldn’t be more true than in the retail business the more sales channels you have, the more profitable you’re
Royal Flush
Even seasoned cardsharps know that at some point, sleight of hand isn’t going to give them a strong suit there’s just no substitute for luck. But check
Madame Butterfly
Commenting on Truffles and Trash (O&F, June 2002, p. 6), a reader wrote, Have you seen the BBC special ? This four- or five-part series reviewed how ideas
Climate Control
Robert Angstadt remembers the old days. The faxes containing orders would stack up at the West Coast warehouse, waiting for a clerk to come in at 9 a.m.