One-to-One Takes On a Whole New Meaning
For years, technology has enabled customer communication to be more personalized. Finally, one-to-one nirvana may be just around the bend.
For years, technology has enabled customer communication to be more personalized. Finally, one-to-one nirvana may be just around the bend.
Amazon announced the launch of its Wearable Technology Store last week, which features the latest in wearable technology and research wearable devices.
With Ruby on Rails features and functionality, Free Country shoppers saw site search auto-complete and suggestions on every page of the site; a user-centric checkout experience designed to maximize conversions; and a fully scalable platform that is capable of handling considerable growth.
Since Heartbleed went undetected for so long, the scope of compromised information is still unclear, but many online businesses are urging users to change their passwords as a precautionary measure.
And I’m back from the Merchant Risk Council Ecommerce Payments and Risk Conference… Jet-lagged from 3 and a half days in Las Vegas (if you include the red eye back … Continue Reading →
An independent study of 1k consumers found that 17 percent of consumers report having had their credit cards declined during card not present (CNP) transactions and as many as one-third of these declines were unnecessary. The result is consumer aggravation, increased operational costs for banks and credit card companies and as much as $40 billion in lost revenue for online retailers. 41st Parameter, a part of Experian, released the data from its TrustInsight division.
In today’s hyper-connected environment, producing slow-loading or unavailable content is equal to providing no digital content at all. While the challenge to produce always-on, high-performing content is daunting, the truth is, it can be done. In fact, it starts with some relatively easy first steps.
Personalization was one of the underlying themes of eTail West – and it seemed whatever track of sessions you attended, there was talk about how retailers are personalizing the ecommerce experience for their customers. Here are three examples that stood out.
Retail marketers have been busy examining the results of their holiday initiatives to reflect on what worked, what didn’t and what can be improved. From a technology perspective, here are three of the most poignant lessons that can provide valuable guidance for retail marketers in the coming year.
The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.