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Email

The New Conversion Tool: Triggered E-Mails

January 14, 2008 | Shari Altman

It

When less equals More

January 1, 2008 | MCM staff

At some point, every marketer has asked this question: If I send more e-mail, can I expect a greater return? Conceptually, more e-mail means more eyeballs,

How to Increase Value in Credit Card Transaction Data

December 18, 2007 | Denise Hopkins

Nearly one in three consumer purchases in the U.S. is made with a payment card

The Hunt for E-mail Relevance

December 18, 2007 | John Rohloff

The secret to relevant e-mail marketing is no secret at all: It begins with understanding your customer through the data you have gathered.

And the most valuable data of all may be the activity information you gather every time you send an e-mail. But are you doing this? Many marketers

Oh, No: It’s Those Dwindling Keycode Collection Rates

December 18, 2007 | MCM staff

1997. Ten years ago. It seems like only yesterday. Seinfeld was still producing new episodes. The U.S. dollar was actually stronger than the euro. (Wait, what

No Sweat: The Benefits of Triggered E-mail

December 10, 2007 | Shari Altman

E-mail is easy on the budget. But are you taking full advantage of it?

Are you, for example, sending triggered messages

Sign me up

November 1, 2007 | Ken Magill

Ask any multichannel marketer about the biggest challenges in e-mail, and growing their lists will certainly come up somewhere in the conversation.

Enter e-mail co-registration. When the tactic first came along in the early part of this decade, it was considered a fast and relatively effort-free way to grow an e-mail file.

E-conundrum

October 1, 2007 | Ken Magill

Call it the e-mail paradox. E-mail to a house file is far and away multichannel merchants’ most cost effective sales tool. Yet the money most companies spend on it is barely a rounding error in terms of their marketing budgets.

The Pitfalls of E-mail Marketing

September 10, 2007 | MCM staff

When it comes to e-mail marketing, the biggest mistake is trying to convert a prospect. Merchants should be trying to attract a qualified prospect. What’s the difference?

Call it E-RFM

August 1, 2007 | Ken Magill

Recent developments in e-mail marketing are creating new possibilities for an old set of catalog metrics: recency, frequency and monetary value. Here’s

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