Amazon may have raised the bar on customer expectations with Prime and free two-day shipping -- soon to be one-day shipping. But the pressure refuses to abate industry-wide as merchants large and small scramble to meet increased demands and not get swamped in the process.
So how does your operations team react and execute in this highly competitive market? The latest MCM Outlook 2019 report gathers results from our annual survey and insights from industry experts to help you focus your people, process and technology investments to compete and win.
In this report you will learn:
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