Services like same-day and even one-hour delivery are getting a lot of attention here and elsewhere. But for what types of products, and in what circumstances? Is it more about immediacy or about choice, and the ability to hit precise delivery windows? And what role will voice and intelligent assistants play in all of this?
Ivan Tchakarov, director of operations for Google Express, discusses these topics and more – including the coming of autonomous vehicles and the role they’ll play – in this video interview with Multichannel Merchant.
Ivan will expand on all of this in his keynote presentation at Ecommerce Operations Summit 2018 (April 3-5, Columbus, OH) entitled “Intelligent Assistant, Machine Learning, Robotics, IoT – Keeping Up with What’s Next in Ecommerce.”
In addition to great keynotes, the event will feature tours of local fulfillment facilities in Columbus, fun networking events and a packed agenda covering all aspects of ecommerce and direct-to-customer operations. You can register for the event by clicking here.