Home Depot has signed on as the first retail customer of Walmart’s new service, GoLocal, with Walmart providing same-day and next-day delivery in select stores in Texas, New Mexico and Northwest Arkansas in the coming weeks, expanding thereafter.
“The Home Depot is continuously working to give customers the most convenient shopping experience in home improvement, and that includes providing a wide range of fast and reliable delivery options,” said Stephanie Smith, senior vice president of supply chain for The Home Depot in a release. “This partnership brings us even closer to our goal of offering same-day or next-day delivery to 90% of the U.S. population.”
Eligible products for the service include tools, fasteners, paint “and other supplies that easily fit in a car,” according to Walmart, with the option offered at online checkout. Home Depot currently charges $8.99 per home delivery, but it’s unclear what it will charge for the Walmart service.
Home Depot gives customers the option of retrieving online orders curbside, from lockers or BOPIS at its 2,300 U.S stores, in addition to scheduled home deliveries for consumers and construction professionals. In 2020, as the home improvement sector boomed due to the pandemic, Home Depot recorded $19 billion in ecommerce sales, an 86% increase from 2019, more than half of which was fulfilled through stores.
In other depot delivery news, Office Depot announced the launch of its “20 Minute Pickup Promise,” an in-store and curbside pickup service at 1,100 Office Depot and OfficeMax stores nationwide. Customers can place a qualifying online order at least an hour before store closing. If it’s not ready in 20 minutes, the customer gets a $20 coupon off their next purchase by email within 48 hours.
“We know our customers value convenience and friendly, helpful service, especially during the holiday season, which is a stressful time of the year for many,” said Kevin Moffitt, executive vice president and chief retail officer for Office Depot in a release. “Whether purchasing items to prepare your small business for the holiday rush, upgrading a home office, or thanking a favorite teacher with a holiday gift, our store pickup program is an industry-leading promise to customers to get them what they need in 20 minutes or less.”