Walmart Adds Google Voice Capability for Online Grocery

| Mike O'Brien

Two months after dropping out of the Google Shopping Actions platform and the Google Express same-day delivery service after a year-long test, Walmart is adding Google’s voice ordering capability for online groceries as it continues to wage war with Amazon.

Kroger Selects Orlando Area for Second Automated Fulfillment Center

| Mike O'Brien

Kroger plans to build the second of 20 automated distribution centers in partnership with UK grocer Ocado for fulfilling ecommerce orders in Groveland, FL. The state-of-the-art FCs, built by Kroger and powered by Ocado’s automation technology, are just part of Kroger’s innovation push including driverless and same-day delivery.

Walmart Chief Technology Officer Exits Position

| Daniela Forte

Walmart chief technology officer Jeremy King, who oversaw much of the company’s digital strategy, is abruptly leaving the company according to Bloomberg and other sources. This comes at a critical juncture when Walmart’s ecommerce arm is growing rapidly and making headway against rival Amazon.

Retooling Your Fulfillment Network to Stay Competitive

| MCM Staff

To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.

Understanding Your Selling Options on Amazon

| James Gagliardi

As merchants search for ways to offer shoppers the convenient buying experience they desire, Amazon has reigned as a top choice. But navigating the increasingly complex web of ecommerce can be tricky. There are critical factors to review when choosing the best Amazon distribution model for your business.

FedEx to Test Delivery Robots This Summer

| Mike O'Brien

FedEx is planning to test delivery robots this summer for customers including Walmart and Pizza Hut, while Target and AutoZone are looking at the capability, according to Reuters. The 10 mph robots would have to be approved by the city of Memphis. This is one innovative way companies are looking to cut last mile costs.

Walmart Blows Out Q4 Ecommerce but Seeks Online Profitability

| Mike O'Brien

Walmart continues to see strong topline growth in ecommerce, with online revenue increasing 43% in the fourth quarter and 40% for the full year. But profit in the channel remains elusive and losses are expected to continue this year based on investments in infrastructure, people, online grocery and Store No. 8 initiatives, executives said.

Tackling the Challenges of Store Inventory Accuracy

| Mike O'Brien

If stores are the weak link in inventory accuracy, how do you improve it to avoid stock-outs and dissatisfied customers? Steve DeNunzio of Ohio State’s graduate logistics program covers the challenges and solutions in this MCM CommerceChat podcast. He’ll also lead this discussion at Ecommerce Operations Summit in Columbus, OH.

Walmart, Deliv Part Ways, Retailer Signs Four New Partnerships

| Mike O'Brien

Walmart and Deliv have decided to part ways, and the major retailer is still working with seven other delivery services to get grocery orders to customers, Reuters and others are reporting. Walmart has signed on four new delivery partners since January, including Deliv competitors Doordash and Postmates.