Talking Ecommerce Operations Technology Summit with H&M

How is your company looking to solve for sustainability in ecommerce operations and fulfillment, as the corporate imperative broadens while consumer demands for “I want it now” don’t let up? Or working to gain greater visibility into your inventory across the supply chain and in all nodes? Are you wondering what the future holds for autonomous vehicle technology as transportation costs rise and the driver shortage continues, and its relative maturity across first, last and middle mile? And how is all of this impacting the customer experience?

All of this and more was covered in depth at Ecommerce Operations Technology Summit 2022 in Orlando, FL. In this MCM CommerceChat podcast, we catch up with keynote speaker Michaela Wallin, competence lead for customer fulfillment, Americas at H&M to break down the highlights of day one and what we learned.