MCM O+F Advisor 1-10-18
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/10/2018 3 Factors to Consider in Your 2018 Fulfillment Strategy A perfect storm is forming that may batter your 2018 … Continue Reading →
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MCM Ecommerce and Marketing 1-9-18
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 1/9/2018 Is Content the Key to Retailers Beating the Retail Apocalypse? While the retail industry remains in … Continue Reading →
MCM Week in review (1/5/18)
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 1/5/2018 Sears to Close An Additional 100+ Stores Sears Holdings told employees it plans to close … Continue Reading →
Holiday Digital Shopping Dominated 2017: Here’s Why
This year, shoppers pulled their holiday digital spending earlier than ever, marking a massive shift. Instead of waiting for Black Friday and Cyber Monday deals to hit, they started the Wednesday before Thanksgiving to get a jump on holiday shopping and that momentum carried on throughout the weekend.
MCM O+F Advisor 1-3-18
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 1/3/2018 3 Imperatives for Warehouse Labor in Your DTC Business Given both macro trends in the economy and micro trends … Continue Reading →
MCM Ecommerce and Marketing 1-2-18
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 1/2/2018 Holiday Retail Sales Grew 4.9% from 2016 Holiday retail sales increased 4.9% between Nov. 1 and … Continue Reading →
Salesfuel® Defines Five Types of Consumer Purchase Intent To Help Marketers Predict Future Behavior
SalesFuel’s free white paper, “Targeting the Five Types of Purchase Intent,” out now WESTERVILLE, Ohio (December 14, 2017) — “It’s better to reach the people who count than to count … Continue Reading →
The Real Cost of a Poor-Performing Fulfillment Provider
A strong-performing fulfillment provider can be a valuable partner, while a subpar provider can seriously impact your operations, taking a real toll on your merchant business and your bottom line. Here are some marks of a poor provider to help you avoid the pitfalls, as well as what to look for in a strong provider.
Hacking Productivity Across a Dispersed Ecommerce Team
Ecommerce customers expect 24×7 service across email, chat, call, and social media. Online shopping today means your customers can be anywhere and reach out to you at any time with questions about a purchase, shipping or credit card issues. Here are a few tips that will help keep communication open between the customer and retailer.
MCM Week in review (12/15/17)
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 12/15/2017 Amazon Expands Free Same-Day, Next-Day for Prime Members Continuing in perpetual motion mode, Amazon has … Continue Reading →