Amazon Moving to One-Day Delivery Guarantee for Prime Members

| Mike O'Brien

No sooner had everyone mostly adjusted to the new normal of two-day delivery across the continental U.S. than Amazon raised the bar yet again, signaling a move to free one-day shipping for its 100 million-plus Prime members. Amazon will be transitioning to one-day Prime delivery throughout 2019, starting in Q2.

Kohl’s Expands Amazon Returns to All 1,150 Stores in the Lower 48

| Mike O'Brien

A year and a half after first testing the program in Los Angeles and Chicago, Kohl’s will start accepting Amazon returns in July for free at its 1,150 stores in the 48 continental U.S. states, even without a box or label. Kohl’s says that “eligible Amazon items” can be returned free of charge.

MCM Ecommerce + Marketing 4/23/19

| Chris Intili

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 4/23/2019 Social Media, Mobile Remain Best Ways to Engage Millennials Social media is dominant among millennials, influencer … Continue Reading →

Can You Be Too Omnichannel? Finding the Balance in Your Marketing Efforts

| Craig Witt

In the marketing world, the term omnichannel is pervasive and meant to describe efforts by companies to diversify and broaden the tools, channels and platforms they use to reach their audiences. After all, digitally-connected consumers today are using email, social media, websites and a wide variety of media formats to communicate with each other and stay in touch with the brands and businesses they care about.

MCM O+F Advisor 4/24/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/24/2019 Ecommerce Operations Summit 2019: A Look Back in Photos The Multichannel Merchant team held its 8th Annual Ecommerce Operations … Continue Reading →

Ecommerce Operations Summit 2019: A Look Back in Photos

| Daniela Forte

The Multichannel Merchant team held its 8th Annual Ecommerce Operations Summit April 9 through 11 in Columbus, Ohio. The event included several highly attended sessions, engaging roundtables, warehouse tours and exciting keynote discussions. The exhibit hall was buzzing with sponsors and exhibitors, and attendees had the chance to network with their peers throughout the conference. Here is a look back at Ecommerce Operations Summit in photos. Enjoy!

Celebrating and Honoring Women in Omnichannel Retail

| Daniela Forte

Multichannel Merchant launched its new Women in Operations program at Ecommerce Operations Summit last week, to unite and honor women in the industry and empower their careers. The program honored and celebrated three women for their career achievements and contributions in the industry. Discover who these women are and how they continue to foster growth and diversity in the industry.

MCM O+F Advisor 4/17/19

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/17/2019 Retooling Your Fulfillment Network to Stay Competitive To succeed, retailers and ecommerce companies need to meet heightened customer experience … Continue Reading →

MCM Week in Review 4-12-19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 04/10/2019 MCM Week in Review 4-12-19 Multichannel Merchant The News, Commentary & Events that Shaped Commerce … Continue Reading →