MCM Week in Review 3-15-19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/15/2019 Store Closures, Failures Continue to Mount as Retailers Seek to Pivot Faster The seemingly weekly … Continue Reading →

rue21 Rolling Out BOPIS in All 700+ U.S. Stores

| Mike O'Brien

Joining a growing group of retailers eager to match the heightened expectations of today’s shoppers and save on delivery costs, youth apparel seller rue21 has partnered with Mastek to offer buy online pickup in store (BOPIS) at its 700+ store locations. The rollout began in January and is expected to be completed by the end of March.

How Are U.S. Retailers Doing in Omnichannel vs. Other Markets?

| Mike O'Brien

What areas of omnichannel operations need improvement? What challenges and opportunities are retailers facing? Charles Dimov of OrderDynamics, discusses his company’s recent research in this MCM CommerceChat podcast, and will go into greater depth at Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH.

Happy Returns Launches In-Store Returns Kiosks

| Mike O'Brien

Expanding on the success of its return bars in shopping malls, Happy Returns has created in-store kiosks where retailers can let customers do self-service returns, with a number of major chains kicking the tires as a possible launch partner. See how the solution works to solve the issues related to in-store ecommerce returns.

MCM O+F Advisor (3/13/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/13/2019 How Are U.S. Retailers Doing in Omnichannel vs. Other Markets? What areas of omnichannel operations need improvement? What challenges … Continue Reading →

MCM Week in Review 3-8-19

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/8/2019 Amazon is America’s Most Shopped Retailer in Apparel Amazon has jumped from a joint second … Continue Reading →

JCPenney Announces More Store Closures

| Daniela Forte

JCPenney plans to close 18 full-line stores in the second quarter, including three locations previously announced in January, executives told analysts on an earnings call, recording an estimated pre-tax charge of about $15 million in the process.

MCM O+F Advisor (3/6/19)

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/6/2019 How Technology Enhances the Customer Experience In retail today, technology is playing a vital role to offer the best … Continue Reading →