When you compare Sears Holdings with its big box counterparts, it seems to be ahead of the curve when it comes to innovation and technology. However, Sears Holdings is losing money like crazy, and rumor has it store closings will escalate. Here’s a look at some of the technology and innovation that’s making Sears Holdings brands Sears and Kmart look like winners.
Online retailers are giving consumers delivery options they don’t want, while not offering the ones they do, according to a new survey.
Chief Direct Marketer View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant October 21, 2014 Making the Most of Seasonal Peaks in Consumer Shopping Digital Drives the … Continue Reading →
An omnichannel strategy allowes shoppers to buy online, pick up in-store, make returns and price match with other stores and sites. Here are four areas to plan for to enhance your omnichannel strategy for the holidays.
Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant October 16, 2014 6 Un-Merry Mobile Email Mistakes Is Google a Threat to Amazon with … Continue Reading →
The retail transformation is fueled by advancements in technology, shifts in consumer expectations and attitudes and the continued rise of digital commerce. This could considered the perfect storm of retail transformation for retailers and consumers.
As multichannel retailers develop strategies for the upcoming holiday rush, they must address a critical blind spot by improving visibility into consumer behavior in physical stores. Fortunately, new technology solutions can help organizations close the “insight gap” between online and in-store consumer behavior.
Brands are going pink on Facebook by recognizing Breast Cancer Awareness Month with their products and/or promotional campaigns.
Chief Direct Marketer View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant October 09, 2014 What Omnichannel Shoppers Mean for Retailers and Customer Loyalty 3 Technology Predictions … Continue Reading →
With each passing year, more ecommerce retailers urge their holiday shoppers to trust that they’ll be on time delivering each gift off their list. When customer care goes the extra mile, and CSR channels are well-prepared for holiday traffic, fulfillment presents retailers with another chance to shine in the eyes of seasonal shoppers.