O+F Advisor November 6, 2013

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics November 06, 2013   Winning with Customer Service Amazon Ramping Up Its Distribution Centers Report Suggests Customer Experience May … Continue Reading →

Merchants Need to Keep Calm and Carry On

| Tim Parry

It’s always something. Just when direct-to-customer merchants think they have a handle on their profit margins, something comes along to throw it into frenzy.

MCM Thursday October 31, 2013

| Chris Intili

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant October 31, 2013   Boo: AdGooroo Unmasks Halloween Paid Search Consumer Confidence Killed by Government Shutdown Big Data … Continue Reading →

3 Ways Ecommerce Can Mimic the In-Store Experience

| Jeff Hunt

New technologies and approaches are working hard at enabling online retailers to more successfully mimic the real store feel to drive brand loyalty and boost sales. Here are three tips merchants can leverage to deliver more successful in-store experiences on the web in today’s market

MCM Tuesday October 29, 2013

| Chris Intili

View Web Version MCM TUESDAY News and Intelligence for the Multichannel Merchant October 29, 2013   Frederick’s of Hollywood Direct Sales Drop 22.3% Hey Girl… Ride the Overly Suave IT … Continue Reading →

Saks Launches Off 5th Ecommerce Site

| Daniela Forte

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September. Here is what the company has planned for their ecommerce site.