O+F Advisor May 29, 2013
View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics May 28, 2013 Social Media Use Expected to Rise in Contact Centers How Do 3PF Costs Compare to … Continue Reading →
View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics May 28, 2013 Social Media Use Expected to Rise in Contact Centers How Do 3PF Costs Compare to … Continue Reading →
Google announced this week it would be retiring its Google Checkout in November of this year as the company transitions to Google Wallet, a platform enabling merchants to meet the demands of a multi-screen world where consumers shop in-store, at their desks and on their mobile devices, according to blog post by Google.
It is expected that by 2015, mobile internet usage will surpass desktop internet usage. Yesmail Interactive created this infographic displaying how mobile have impacted consumer shopping patterns and the interaction between brands and social media.
View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant May 22 , 2013 Google Checkout to Retire In November Social Media Declining for Online Purchases Tips … Continue Reading →
Convenience is continuing as a key driver in loyalty for most customers. With busier schedules and comfort with ecommerce, customers are choosing those brands who provide convenience in the way … Continue Reading →
More than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, according to a recent survey. The survey found that shoppers gravitate towards retail locations that offer customized shopping experiences.
Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store.
In a challenging time for retail, many brick-and-mortar merchants are seeking to transform themselves into more effective selling and customer service organizations – with technology playing a central role in this process.
In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it. In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according to a whitpaper from Fortna.com.
According to a Google/Ipsos report, 85% of consumers will start shopping on one device and finish on another so your marketing plan should reach your customer on all gadgets and gizmos. Here’s how.