O+F Advisor May 29, 2013

| MCM Staff

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics May 28, 2013   Social Media Use Expected to Rise in Contact Centers How Do 3PF Costs Compare to … Continue Reading →

Google Checkout to Retire In November

| Daniela Forte

Google announced this week it would be retiring its Google Checkout in November of this year as the company transitions to Google Wallet, a platform enabling merchants to meet the demands of a multi-screen world where consumers shop in-store, at their desks and on their mobile devices, according to blog post by Google.

MCM Thursday May 23, 2013

| MCM Staff

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant May 22 , 2013   Google Checkout to Retire In November Social Media Declining for Online Purchases Tips … Continue Reading →

Consumers Want Customized In-Store Experience Over Online Shopping

| Erin Lynch

More than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, according to a recent survey. The survey found that shoppers gravitate towards retail locations that offer customized shopping experiences.

How Mobile is Being Used In Store

| Erin Lynch

Like it or not, mobile is a major shopping tool for consumers inside the traditional bricks-and-mortar store. But mobile is now playing a major role in the eyes of the shopper even before the step foot in-store.

Ship-from-Store Distribution: Is It Right For You?

| Daniela Forte

In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it. In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according to a whitpaper from Fortna.com.