Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 03/01/2017 L.L Bean on Creating Excellence in Brand Communication What does it take to create excellence in brand communication? L.L. … Continue Reading →
Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.
To execute the perfect customer order, your order management solution must deliver what customers now expect – the omnichannel experience of buy anywhere, fulfill anywhere and return anywhere. Otherwise, they’ll quickly find somewhere else where they can get that experience.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/24/2017 The Value of Leveraging Customer Feedback Customer feedback is vital in any business or industry … Continue Reading →
Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 2/21/2017 3 Strategies to Better Serve Millennial Shoppers Serving your millennial customers isn't always easy as this … Continue Reading →
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 2/22/2017 5 Surefire Ways to Improve Your Customer Service You expend big sums of money to launch websites, acquire customers, … Continue Reading →
Giant omnichannel players such as Walmart, Bed Bath & Beyond, Pier 1 Imports and Target have lowered their free-shipping thresholds to better compete with Amazon. Here are how merchants of all sizes can look into their operations for ways to control their shipping costs.
Having seen success in a 10-store pilot of buy online, pickup in store (BOPIS) program in the third quarter of 2016, Michael Kors plans to roll it out across all of its 300-plus U.S. locations this quarter. The company has also seen success with its new line of wearable technology, and is continuing its pullback from the wholesale channel.
For one thing, online shopping in China is a much bigger deal than it is in the West, as Singles Day sales volumes show. Yet unlike their counterparts in more mature economies, China’s increasingly affluent consumers are fairly new to e-tail. Here are seven key differences between Chinese and Western consumers.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 2/17/2017 Take the MCM Outlook Survey and Help Drive the Data Once again the team at … Continue Reading →