Why You Need Seamless Integration Through Each Retail Channel

| Michele Salerno

With a seemingly endless supply of emerging sales channels, retailers that limit themselves to a single point of sale are at a dire disadvantage and all but a precious few have recognized the importance of digital sales.

MCM Global Ecommerce May 2nd, 2014

| Chris Intili

Global Ecommerce – Multichannel Merchant View Web Version May 01, 2014   Tmall Pork Promotion Draws Rave Reviews in China Within the first five days, the three participating U.S. suppliers … Continue Reading →

MCM Thursday May 1, 2014

| Chris Intili

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant April 30 , 2014   SUBSCRIBE UNSUBSCRIBE Dinesh Lathi Appointed CEO of One Kings Lane How Augmented Reality … Continue Reading →

4 Steps to Make the Most of your Mobile Strategies

| Janet Jaiswal

Mobile devices are now officially the most pervasive pieces of technology in consumers’ personal possession, as well as the most used piece of technology by consumers in a high percentage of contexts.

Mobile is the Anchor of Omnichannel Retailing

| Janet Jaiswal

Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.

MCM Global Ecommerce April 25, 2014

| Chris Intili

Global Ecommerce – Multichannel Merchant View Web Version April 24, 2014   DSW Inc. Acquires Interest in Town Shoes of Canada DSW Inc. will purchase for cash approximately 44% interest … Continue Reading →

MCM Thursday April 23, 2014

| Chris Intili

View Web Version MCM THURSDAY News and Intelligence for the Multichannel Merchant April 22 , 2014   SUBSCRIBE UNSUBSCRIBE 4 Steps to Make the Most of your Mobile Strategies Hall … Continue Reading →

The Contact Center Is Your Customer Service Gateway

| Tim Parry

Quite possibly, your contact center is your company’s unsung hero. But how are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey.

Search and Social Media Snapshot

| Tim Parry

Kenshoo published an infographic today detailing first-quarter performance of paid search and social advertising. The infographic highlights quarter-over-quarter and year-over-year changes for key metrics in both search and social.

O+F Advisor April 16th, 2014

| Chris Intili

View Web Version O+F Advisor Operations & Fulfillment Strategies & Tactics April 15, 2014   SUBSCRIBE UNSUBSCRIBE Innotrac Expands Footprint with SoCal Fulfillment Center 4 Tips for Selecting a Fulfillment … Continue Reading →