MCM Week in Review 1-22-16

| Chris Intili

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 1/22/2016 Week in Review: JCPenney is Bringing Back Appliances After more than 30 years, JCPenney decided … Continue Reading →

MCM Global 1-21-16

| Chris Intili

Multichannel Merchant for the week of 01/21/2016 The Call for Growing Global 2016 Speakers is Open Don't miss your chance to speak at Growing Global 2016 this April in Cincinnati! … Continue Reading →

O+F Advisor 1-20-16

| Chris Intili

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 01/20/2016 Amazon to Buy Out French Delivery Company In its continuing march toward setting up its own logistics and shipping … Continue Reading →

Here’s How B2B Ecommerce will Change in 2016

| Mark Johnson

Mark Johnson, CEO of Four51, believes this year could be pinned as the year of the B2B customer, and as such, a customer-centric strategy is the key to a successful year. Keeping these five B2B ecommerce trends in mind will be critical to ensuring success.

Week in Review: The Omnichannel Conundrum

| MCM Staff

Pureplay ecommerce retailers are disadvantaged by the high cost of marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term, according to a report released this week by L2.

Premium Packaging Enhances the Customer Experience

| Tim Parry

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt. But by creating a tremendous unboxing experience for the customer, some ecommerce merchants are creating a “wow” factor, which in turn leads to increased customer loyalty.