O+F Advisor 11-18-15

| Chris Intili

O+F Advisor %%PLUGIN_WEB VERSION:1859651-View Web Version%% O+F Advisor Operations & Fulfillment Strategies & Tactics November 18, 2015 Delivery Confirmation Can Keep Customers from Disappearing Confirmation of delivery not only builds … Continue Reading →

MCM Tuesday 11-17-15

| Chris Intili

MCM Tuesday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM TUESDAY News and Intelligence for the Multichannel Merchant November 17, 2015 What We've Learned from Singles Day 2015 Rumor of a weak Chinese … Continue Reading →

Week in Review: Holiday Faux Pas Aplenty

| MCM Staff

This past week, there have been three separate instances of retail brands who ran into social media blowback as a result of some type of faux paus or protest over moves tied to holiday shopping.

Mastering Omnichannel B2B Customer Engagement

| Daniela Forte

Today’s B2B buyers increasingly adopting digital throughout every stage of the customer journey. B2B buyers are expecting engaging seamless and consistent experiences across touchpoints, while suppliers struggle to weave everything together into a coherent omnichannel strategy.

Deliv Acquires NYC Same-Day Provider Zipments

| Mike O'Brien

Same-day delivery provider Deliv is continuing its market expansion plan by acquiring New York same-day company Zipments, after acquiring WeDeliver in June.

MCM Global 11-13-15

| Chris Intili

Global Ecommerce %%PLUGIN_WEB VERSION:1859651-View Web Version%% November 13 , 2015 PerformanceParts.com Expands Internationally with ChannelAdvisor Marketplaces ChannelAdvisor announced that PerformanceParts.com is using ChannelAdvisor Marketplaces to connect online consumers with its … Continue Reading →

MCM Thursday 11-12-15

| Chris Intili

MCM Thursday %%PLUGIN_WEB VERSION:1859651-View Web Version%% MCM THURSDAY News and Intelligence for the Multichannel Merchant November 12, 2015 Mobile Apps are Springboard for the Holiday Shopping Season Despite the proliferation … Continue Reading →