MCM Ecommerce & Marketing 4/7/20

| David Hurwitz

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 4/8/2020 8 Ways the Retail Landscape May Change After Coronavirus The world is a different place than … Continue Reading →

COVID-19 Drives E-Tail Ad Spend Up, But Slammed Big Boxes Slow the Pace

| Mike O'Brien

Brick-and-mortar retailers selling online saw a 15% boost in advertising spending last week based on COVID-19, according to data from MediaRadar, while big-box chains like Target, Costco and Walmart are dialing it back as demand for essentials like cleansers and groceries has been overwhelming.

MCM Week in Review (4/3/20)

| David Hurwitz

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 4/13/2020 The Coronavirus Effect: How Ecommerce Operations Are Tackling the Challenge FREE WEBINAR: Multichannel Merchant recently … Continue Reading →

O+F Advisor 4/1/20

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 4/1/2020 How Is Your Ecommerce Business Adjusting to Coronavirus? Let Us Know Reality as we know it has been interrupted. … Continue Reading →

How Digitally-Fueled Customer Support Can Drive Ecommerce Growth

| Anand Janefalkar

While ecommerce is growing at double-digit levels, much of the focus has been on digitally transforming the purchasing experience, but the customer support experience is often overlooked. Here are ways both enterprise retailers and SMBs can transform their digital approach to customer support, boosting loyalty and sales.

MCM Ecommerce & Marketing 3/31/20

| David Hurwitz

Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 03/30/2020 Auto Draft …» Share this article:     sponsored by Is Your Shopping Experience Ready For … Continue Reading →

MCM Week in Review (3/27/20)

| David Hurwitz

Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/27/2020 Coronavirus Market Volatility Causes Modell’s to Delay Chapter 11 Process Similar to XPO Logistics’ decision … Continue Reading →

O+F Advisor 3/25/20

| David Hurwitz

Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 3/25/2020 XPO Logistics Puts Spinoff of Assets on Hold Due to Market Conditions Just two months after announcing it was … Continue Reading →