Happy Returns Launches In-Store Returns Kiosks

| Mike O'Brien

Expanding on the success of its return bars in shopping malls, Happy Returns has created in-store kiosks where retailers can let customers do self-service returns, with a number of major chains kicking the tires as a possible launch partner. See how the solution works to solve the issues related to in-store ecommerce returns.

Why Consumers Over 50 are a Smart Bet and How to Win Them Over

| Monica Eaton

With an annual $7.6 trillion in economic activity, consumers over 50 are the real power players in the U.S. economy. But, can you really attract older shoppers to a dynamic, fast-changing ecommerce market? Of course you can. All you need is the right approach to reach them. Here’s how more marketing focus on the 50+ crowd can pay off.

DSW Looks to Expand as a Lifestyle Brand for Customers

| Mike O'Brien

DSW has been seeing success in expanding into new product lines that encompass the lifestyle of its mostly female shoppers, CEO Roger Rawlins told attendees at ShopTalk. Here is how the shoe company is creating an emotional connection with its customers.

Gymboree Sells Brand to The Children’s Place and Gap

| Daniela Forte

The Gymboree Group Inc. is selling its brand to its rival The Children’s Place and its Janie and Jack clothing line to Gap Inc. Here are the details of both the transactions and what it will mean for the companies involved.

9 Considerations a Vendor Will Evaluate in Negotiating Deals

| Brian Barry

Whether it’s software or 3PL services you’re negotiating, it’s important to understand how vendors look at your company and the deal you want to cut. Understanding things from their perspective can help you forge successful vendor relationships. Here are 9 considerations to take into account when evaluating a prospective deal.

Amazon Officially Calls Out Carriers as Competitors

| Mike O'Brien

Amazon’s moves into logistics and fulfillment over the past few years have been well-documented, with FedEx and UPS downplaying the threat and Amazon saying it just wants to address its capacity shortfalls. Until now, that is, when Amazon added “transportation and logistics services” to the long list of competitive sectors in its 2018 10k filing.

Walmart Removes Products from Google Express, Shopping Actions

| Daniela Forte

Walmart is removing its products from the Google Express delivery service and the Google Shopping Actions platform, after offering them there for a little over a year in an effort to grow ecommerce sales and do battle with Amazon. Here is a look back at the Google and Walmart partnership.