Calculating incremental response

| Jim Wheaton

When measuring the effectiveness of a promotion, it’s not enough to know the overall response and revenue. What you really need to measure is the incremental

I.Merchant Award Finalists

| MCM staff

The first round of judging for Catalog Age’s Sixth Annual I.Merchant Awards has been completed, with the judges naming 29 finalists in seven categories.

Database bits and bytes

| Sherry Chiger

The theme of this year’s DMA World Seattle, held April 6, was Relevance and Results. Not surprisingly, database marketing played a significant role in

USPS makes its rate case

| John Fischer

When the U.S. Postal Service filed for a 5.4% average rate increase on April 8, the announcement was almost anticlimactic. Only six months earlier, observers

Amazon.com Net Income Falls 30%

| MCM staff

Seattle-based online behemoth Amazon.com (NASDAQ: AMZN) suffered from the good news/bad news syndrome. The good news? Revenue for the quarter ended March 31 rose 24% to $1.9 billion, compared to $1.53 billion last year.

DoubleClick To Be Acquired by Hellman & Friedman

| MCM staff

On April 25, New York-based DoubleClick has signed a definitive agreement to be acquired by San Francisco-based private equity firm for $8.50 in cash for each share or $1.1 billion. The transaction is expected to close in the third quarter.

Getting Bigger Response from Small Businesses

| MCM staff

The business owners who make up the $3.9 trillion small-business market behave differently from consumer shoppers and corporate buyers, says Stephen Diorio, a partner in Westport, CT-based marketing company Profitable Channels. They generally don