DECISION TIME

| Paul Miller

You need to dig deep to determine whether a second George W. Bush presidency or a John Kerry presidency would be best for catalog businesses. The key

UPS to Raise Rates Jan. 3

| MCM staff

United Parcel Service announced on Oct. 28 that it will raise rates Jan. 3. Rates for UPS Ground, UPS Air, UPS 3 Day Select, and U.S. international services will increase 2.9%.

Office Depot Closing Call Centers

| Mark Del Franco

Viking Office Products, in conjunction with its parent company, $12.3 billion Delray Beach, FL-based Office Depot, is slowly outsourcing the handling of a portion of its incoming calls, a move that could mean closure for a number of the company