Fingerhut Fixing Credit Mess

| Paul Miller

We didn’t have as many credit tool kits as we needed Fingerhut president Michael Sherman: We can now understand profitability by credit-risk segment.

Colorado Pen Writes Again

| MCM staff

Pen and gifts retailer Colorado Pen Co. filed for Chapter 11 bankruptcy protection on Jan. 5 – but the filing had little effect on the Colorado Pen catalog.

Gifts.com

| MCM staff

As an upscale gifts Web marketer, Gifts.com casts a wide net. In November, the company increased its reach with a 1 million-piece mailing of its debut

Next Monet

| Charlie Fletcher

In what has become a trend, all of our new catalogs this month started as Websites.In hopes to help more consumers find that next Monet – or Renoir, or

Behind the Demise of SelfCare

| MCM staff

The peril of focusing on Web content at the expense of sales Who knew that health and wellness products cataloger SelfCare was in trouble? In fact, a

Everyone’s a Cybercritic

| MCM staff

In the December 2000 issue of I.Merchant, the Cybercritic reviewed our Website, www.successories.com. We are always interested to see what an objective

Not Many Returns

| Paul Miller

After a decent holiday season, most catalogers say that their post-holiday return rates are the same as or slightly below the previous year’s. But not